Be Careful of Bogus Callers

10 May 2010

Local Energy supplier NIE Energy would like to warn customers to be careful following a spate of bogus caller incidents across Northern Ireland.

In this recent spate of incidents, customers have received a call from man with a foreign accent claiming to be from NIE Energy.

Chris Bell, Customer Relations Coordinator from NIE Energy said: “We have had a number of reports of bogus callers recently.

“Receiving a bogus call like this can be very distressing. NIE Energy has been in touch with the PSNI and they said that unfortunately, incidents of this sort here happening day and daily. Their advice is to be very careful of people phoning or calling to your home.

“What we would advise is that if any customer is worried that the caller isn’t legitimate, terminate the call. Legitimate companies won’t have a problem with you calling them back. In the case of NIE Energy, you can find our telephone number on the back of bills or direct debit statements and also in the Yellow Pages and Phonebook, as well as online.”

If there are any other similar calls, you can contact NIE Energy’s Customer Helpline on 08457 455 455 (Local call rate. Monday-Friday 8am-8pm and Saturday 9am-1pm).

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